Ideas + Practice

Welcome to our ideas + practice page, where innovation is at the heart of everything we do.

Stay connected as we delve into the theories that drive innovation, explore powerful tools for transformative change and, of course, new ideas.

Nicholas Scott Nicholas Scott

There Is No Transformation Without Integration

Exploring the Heroine's Journey as a metaphor for integration in organizational transformation. It emphasizes the need to facilitate the integration of transformative experiences, focusing on inner work, and aftercare to support the sharing of the boon upon return.

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Nicholas Scott Nicholas Scott

Teaching Innovation in Government

ShiftFlow’s Principal Consultant Nick Scott reflects on his time working in the Government of New Brunswick and the attempts to provide experiential learning to his fellow public servants.

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Nicholas Scott Nicholas Scott

Surfacing Innovation in Bureaucracy

To achieve true transformation, innovation needs to reach these concealed depths. A dive into the culture of an organization is essential.

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Nicholas Scott Nicholas Scott

Creating Public Value Through Networked Governance

In times of fast changes, no single organization or government can know everything needed to be responsive. Investing in networking and the ability to work with actors across sectors is a necessity to creating public value in the 21st century. Networked governance is an approach to doing just that.

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Joanna Nickerson Joanna Nickerson

Beyond the crisis

Embracing lessons from times of crisis can help us build public services that are agile, responsive, and focused on people's needs.

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Nicholas Scott Nicholas Scott

The loose doorknob effect

Every public service touchpoint is a handshake that subconsciously defines our relationship with government.

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Joanna Nickerson Joanna Nickerson

No Lab? No worries.

Discover practical steps to cultivate a culture of innovation and make a lasting impact in your organization.

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Nicholas Scott Nicholas Scott

Introducing ShiftFlow: Innovation for a better future

If you are reading this, I am sure you have recognized the persistence of significant issues in our world. Like me, I am sure you have felt called to do something about it; to leave the world better than you found it.

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